Dear customer, please make sure to read all the information below the design before you confirm the payment process such as size, color, price, delivery, and shipping time & cost.

Order can not be canceled after the order approval on the website

No exchange, refund, or alterations if you receive the order as it is shown on the website.

Customers afford the cost of shipping and delivery: 

DELIVERY IN KUWAIT 

  • Delivery time may differ depending on the category of the ordered product wether it’s from ready to deliver or from Eid, Ramadan,…etc
  • If the selected product is from ready to deliver then the delivey will be delivered in 24 hours from order date
  • if the product is selected from other categories delivery in normal days off season will be between 3-7 working days, in seasons like Ramadan, Eid delivery might be 15 days, that may increase or decrease depending on the pressure and to know the exact time contact us via email which is shared through our website for the direct message on instagram is closed.

WORLDWIDE SHIPPING

  • Delivery time may differ depending on the category of the ordered product wether it’s from ready to deliver or from Eid, Ramadan,…etc
  • If the selected product is from ready to deliver then the delivey will be delivered in 24 hours from order date
  • if the product is selected from other categories delivery in normal days off season will be between 3-7 working days after the shipping company receives the shipment, in seasons like Ramadan, Eid delivery might be 15 days after the shipment is given to the company, that may increase or decrease depending on the pressure and to know the exact time contact us via email which is shared through our website for the direct message on instagram is closed.
  • shipping and delivery is done through DHL if all needed information is given (country, city, area, avenue/block, street number or name, house number if not available then closest landmark)
  • if delivery information is incomplete shipment will directly go to other shipping companies like FedEx or Aramex
  • some countries ask the customer to pay customs fees on receiving the order, fees are asked from the country customs the shipping company and RueSaint are not responsible and do not take the fees
  • according to the demand of Qatar and Oman customs, the customer has to provide a copy of their civil id to avoid any suspension and delay in the time of receiving the shipment by the company
  • delivery will take about 2-4 working days upon the company receiving the order

CARE AND CLEAN:

We recommend sending the items to an expert laundry company to avoid any washing damage issues.

WHILE YOU CONFIRM THE ORDER AND PAYMENT PROCESS, YOU AGREE TO ALL OF THE PURCHASE POLICY OF RUE SAINT.

Thank You